Refund Policy
Last updated: July 15, 2026
Payment Processing
Payments are processed by Lemon Squeezy and will appear as "Lemon Squeezy" on your bank or credit card statement. All refund decisions are made by SGL Tech LLC at our sole discretion.
30-Day Money-Back Guarantee on Annual Subscriptions
We offer a 30-day, no-questions-asked money-back guarantee on all annual subscriptions (Pro Annual and Executive Annual). If you're not satisfied with Executive Job Hunter for any reason—including landing an offer sooner than expected—simply request a refund within 30 days of your annual purchase and we'll process it in full. No hoops, no hassle.
This guarantee applies even if you've used the paid features. We want you to try the product risk-free and see if it's right for your job search.
How to request your refund:
- Use the "View Order" or "Manage Subscription" link in your Lemon Squeezy purchase receipt email and request a refund there, or
- Email support@ejobhunter.com with your Order ID within 30 days of purchase.
Refunds are issued through Lemon Squeezy to the original payment method.
Monthly Subscriptions
Monthly subscriptions (Pro Monthly and Executive Monthly) are not covered by the money-back guarantee, since the commitment is already low. You can cancel a monthly subscription at any time and it simply won't renew—you keep access until the end of the paid month.
AI Credit Packs
AI credit packs are one-time purchases that add AI credits to your account immediately. Because credits are a consumable digital good that is delivered and usable the moment you buy, credit packs are generally non-refundable once purchased. If you bought a pack by mistake and haven't used any of its credits, email support@ejobhunter.com and we'll do our best to help.
Credit packs require an active Pro or Executive subscription. If a pack is purchased without one, it is automatically refunded in full and no credits are granted.
Statutory Consumer Rights
Nothing in this Refund Policy affects your rights under applicable consumer protection laws. Where local law provides additional rights to cancel, withdraw, or refund a purchase (including rights for products that are faulty, not as described, or not fit for purpose), those rights continue to apply.
Refund Discretion
Refunds are granted solely at our discretion on a case-by-case basis. Refunds may be refused for:
- Evidence of fraud
- Refund abuse
- Manipulative or deceptive behavior
- Transactions that violate our Terms of Service
This does not affect mandatory consumer protections.
Subscription Cancellation
You can cancel your subscription at any time. Here's how it works:
- Annual plans, within 30 days of purchase: You get a full refund—this is our money-back guarantee.
- Annual plans, after 30 days: You can still cancel anytime, but your current billing period will not be refunded. Your subscription simply won't renew, and you'll keep paid access until the end of your paid year.
- Monthly plans: Cancel anytime; your subscription won't renew and you keep paid access until the end of the paid month. Monthly payments are not refunded except where required by law.
To cancel, use the "Manage Subscription" link in your purchase receipt or email support@ejobhunter.com.
After the 30-Day Guarantee Period
After the guarantee window on annual plans, refunds are handled on a case-by-case basis. Refunds generally will not be provided for:
- Requests made after the 30-day guarantee period (unless required by law)
- Monthly subscription payments (cancel anytime instead)
- Loss of local data (all data is stored on the user's device)
- Device, extension, browser, or system malfunctions outside our control
- Failure to cancel before subscription renewal
- Free tools or trial access
- Evidence of fraud, abuse, or misuse
How to Request a Refund
Refunds may be requested through:
- The "View Order" or "Manage Subscription" link in your purchase receipt
- Emailing support@ejobhunter.com with your Order ID
Refund Processing
Approved refunds are issued to the original payment method. Refunds typically appear within 3–5 business days, depending on your bank or payment provider.