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One credit is one successful AI action — a company research brief, a tailored resume, an insights run, and so on. Credits are only used when the action succeeds; if something fails, you're not charged a credit. Balances reset on the 1st of every calendar month. You can see your current balance in the dashboard.

Credit packs are a one-time top-up for when you run through your monthly Pro credits before the reset. Buy a pack (50, 150, or 500 credits) and they're added to your balance — they never expire and are spent automatically once your monthly credits run out. They add AI credits only and do not unlock the Interview Prep Dossier or Offer & Negotiation Assistant (those are part of Executive). Packs are for Pro and Executive members; they aren't sold on the Free plan. Credits attach to the email you buy with, so use the same email you subscribed with — you can find it in the extension under Settings. When you use the "Get more" links inside the extension, that email is filled in for you automatically. Full terms are in our Terms and Refund Policy.

Credits attach to the email you used at checkout, and the extension shows the balance for the email on your subscription. So the two need to match. Open the extension, go to Settings, and check the email shown there against the one you bought the pack with. If they're the same, refresh your subscription in Settings and the credits will appear. If you accidentally bought with a different email, email support@ejobhunter.com with both addresses and we'll move the credits over or refund you — whichever you prefer.

You're welcome to. Just know that your paid subscription starts on the day you buy, and any complimentary time you have left does not carry over — so if you still have comp time remaining, you'd be starting the paid term early. If you'd rather use all your complimentary time first, simply wait until it ends and subscribe then. Separately, comp members can buy one-time AI credit packs at any time, and that has no effect on your complimentary license.

Not yet — Executive Job Hunter is a Chrome extension for desktop and laptop computers (Windows, Mac, Linux, ChromeOS). Your job-search data lives privately on that computer. You can purchase a subscription from any device, including your phone — you’ll install the extension and activate it in Chrome on your computer.

Free includes one-click job saving on LinkedIn, Indeed, and Dice, tracking for up to 20 applications and 5 companies, auto-fill, app lock, and 3 AI credits per month. Follow-up reminders and backup & restore are included with Pro. Reaching a cap never deletes anything — you just can't add more until you upgrade, and you can always update statuses, notes, and interviews on what you already track.

Pro is $9.99/month or $99/year. It removes the tracking caps (unlimited applications and companies), includes 100 AI credits per month — sized for an active search — and adds resume upload with AI parsing plus JSON and CSV export. See the full comparison on the pricing page.

Executive is $24.99/month or $249/year and is built for the offer-and-negotiation stage. It includes everything in Pro, plus unlimited AI usage on our most advanced model for every action, the Interview Prep Dossier, the Offer & Negotiation Assistant, and priority support. Pro helps you apply; Executive helps you land and negotiate.

Nothing is ever deleted. If you use all your monthly credits, AI actions pause until they reset on the 1st — or you can upgrade for a bigger allowance. If you reach the Free plan's tracking caps, new saves are paused but every existing application and company stays fully editable.

No. If you were tracking unlimited applications and companies before we introduced the Free plan's caps, you're grandfathered through a transition period (currently 90 days), and your saved data is never deleted. During and after the transition, everything you've tracked stays fully editable. After it ends, the standard Free caps (20 applications / 5 companies) apply only to adding new items — upgrade to Pro anytime for unlimited tracking. The extension's Applications tab shows the exact date your unlimited tracking runs through.

Your applications, companies, and profile stay on your device — there are no accounts and no cloud sync. When you run an AI action, that request goes through our secure server to an AI provider to generate the result. We log usage counts and cost so we can operate the service — never your resume content, job descriptions, or the AI's responses. Full details are in our Privacy Policy.

Pro and Executive subscribers can export from Settings → Data: JSON for a single restorable backup file, or CSV (applications, companies, profile) for spreadsheets. Exports are generated locally — no servers involved. Restoring from a JSON backup is part of the same Pro and Executive backup & restore feature.

Use “Delete all my data” in Settings for a secure local wipe and a fresh start. If you want to keep a copy first, export a JSON backup first — backup & restore is included with Pro and Executive.

Versions before v4 required you to supply your own AI provider API key. If you set one up back then, it still works: it stays encrypted on your device and can be managed under Settings → Advanced. New installations don't need any of this — AI works out of the box on every plan.

Open the dashboard → Settings → Subscription, then enter two things from your purchase: the email you used at checkout and the order number from your receipt (the receipt email arrives right after purchase; the order number also appears in your Lemon Squeezy My Orders page). Click Refresh Status and your plan unlocks immediately. The order number is your proof of purchase — it ties the subscription to your device so nobody else can activate it. The step-by-step version is on the Getting Started page.

Just activate again on the new machine: install the extension, open Settings → Subscription, and enter your checkout email plus your order number. Your subscription moves to the new device automatically and the previous device is disconnected — no support ticket needed.

Check your inbox for the receipt email sent right after purchase (search for "Executive Job Hunter order"). You can also sign in to the Lemon Squeezy My Orders page with your checkout email to see every order. Still can't find it? Email support@ejobhunter.com from your checkout email address and we'll verify you.

First, make sure the email in Settings exactly matches the one from your checkout receipt, and that the order number is copied exactly as it appears (with or without the # is fine). If you purchased moments ago, wait a minute and click Refresh Status again. Still stuck? Email support@ejobhunter.com with your receipt email and order number and we'll sort it out.

Yes — you can move from monthly to annual at any time (annual works out to roughly two months free). To change plans or billing cycles, use the management link in your receipt email, or contact us and we'll help.

Cancel anytime via the management link in your purchase receipt email — no phone calls, no hoops. Your plan stays active until the end of the current billing period, and your data remains on your device afterward (the Free plan limits simply apply again).

Annual plans come with a 30-day money-back guarantee — if it's not right for you, email us within 30 days of purchase for a full refund. Monthly plans aren't refundable, but you can cancel anytime and keep access through the period you've paid for. Full terms are in the Refund Policy.

Our published prices can change over time. Executive Job Hunter runs on advanced AI models we license from third parties, and those costs move; if ours rise meaningfully, we may adjust pricing to keep the product sustainable. Any change only ever applies to new purchases and to subscription renewals going forward. If you're on a subscription, the new price takes effect at your next renewal and we'll email you at least 30 days beforehand, so nothing changes mid-term. Anything you've already paid for is honored at the price you paid, including one-time AI credit packs. Full terms are in our Terms of Service.